Returns & Exchanges
At ALOHAS, we want you to love your purchase, but if you're not completely satisfied, we offer a 30-day window for returns and exchanges. Please ensure items are unworn, in their original packaging, and include all tags to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package the Items
Place the items in their original shoe box or packaging and secure them inside a mailing bag or box to prevent damage during transit.
Ship It Back
Download and print your pre-paid shipping label from the portal, attach it to your package, and drop it off at the nearest authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves your return, we will process your refund or ship your exchange within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing